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Checklist 1: Organizational Readiness Evaluation

Use this interactive checklist to score readiness, capture notes, and export your assessment.

Checklist 1: Organizational Readiness Evaluation

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Summary

Subtotal Ready
0
Subtotal Not Ready
0
Completion
0% (0/54)

1.1 Strategic Alignment and Governance

Max score: 6

Strategic Fit and Mission Alignment

  1. Do expected benefits align with organizational goals?
  2. Is there a clear vision for how AI fits into your language access plan?
  3. Are program goals and success criteria documented for leadership review?

Governance and Decision Rights

  1. Have you identified who has final decision authority for AI adoption?
  2. Is there a cross-functional governance team responsible for oversight?
  3. Are escalation pathways defined when safety, quality, or equity concerns arise?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

1.2 Use Case Analysis and Volume Assessment

Max score: 6

Use Case Identification and Prioritization

  1. Have you created an inventory of potential use cases for AI interpreting?
  2. Have you classified use cases by risk level and communication complexity?
  3. Are high-stakes encounters explicitly excluded from early adoption phases?

Demand, Volume, and Language Pair Readiness

  1. Do you have baseline volume data for spoken and signed interpreting needs?
  2. Have you identified language pairs where AI performance may be insufficient?
  3. Do you know when demand spikes occur and how staffing/escalation will be handled?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

1.3 Technical Infrastructure

Max score: 6

Connectivity and Platform Compatibility

  1. Does your network infrastructure support AI interpreting requirements?
  2. Can existing communication platforms integrate with the proposed AI solution?
  3. Are audio/video quality standards documented for reliable performance?

Reliability and Operational Continuity

  1. Do you have uptime and redundancy requirements for interpreting workflows?
  2. Are failover procedures defined for outages or degraded AI performance?
  3. Can users immediately switch to qualified human interpreters when needed?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

1.4 Data Privacy and Security

Max score: 6

Privacy Governance

  1. Do you have a privacy framework that can accommodate AI interpreting?
  2. Are data handling requirements defined for transcripts, recordings, and metadata?
  3. Have legal/compliance teams reviewed how personal and sensitive data is processed?

Security Controls and Incident Response

  1. Are access controls in place for staff, vendors, and administrators?
  2. Is encryption required in transit and at rest for relevant data streams?
  3. Do you have an incident response process specific to AI-related failures or breaches?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

1.5 Human Resources and Training

Max score: 6

Staffing and Accountability

  1. Do you have staff designated to oversee AI interpreting implementation?
  2. Are role responsibilities clear for operations, quality, privacy, and compliance?
  3. Have you identified champions and supervisors for pilot execution?

Training and Change Management

  1. Is training planned for end users and staff who coordinate interpreting services?
  2. Are interpreters and primary communicators informed about opt-out/human fallback rights?
  3. Do training plans include scenario-based practice and escalation drills?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

1.6 Quality Assurance and Monitoring

Max score: 6

Quality Framework and Performance Metrics

  1. Do you have a quality assurance framework for AI interpreting?
  2. Are measurable quality metrics established for accuracy, comprehension, and user trust?
  3. Is there a process for routine audits of real-world encounters?

Monitoring, Feedback, and Corrective Actions

  1. Is user feedback captured from primary communicators and staff after encounters?
  2. Are recurring errors tracked and assigned to corrective action owners?
  3. Are monitoring results reviewed regularly by governance leadership?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

1.7 Financial Readiness

Max score: 6

Budget and Total Cost of Implementation

  1. Have you estimated total implementation costs beyond subscription or licensing fees?
  2. Are pilot costs, training costs, and monitoring costs included in the plan?
  3. Is budget available for rapid fallback to human interpreting at any time?

Procurement and Contract Controls

  1. Are procurement requirements aligned with SAFE principles and organizational policy?
  2. Do contract terms include service levels, escalation requirements, and exit clauses?
  3. Are vendor obligations defined for transparency, updates, and issue remediation?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

1.8 Implementation Planning

Max score: 6

Pilot Design and Rollout Planning

  1. Is there a phased implementation plan with defined pilot scope and guardrails?
  2. Have you identified where pilots can run safely with close monitoring?
  3. Are go/no-go criteria documented for moving from pilot to wider deployment?

Communications and Stakeholder Coordination

  1. Are communication plans prepared for staff, interpreters, and primary communicators?
  2. Are policy and workflow updates documented before launch?
  3. Are partner teams prepared to support rapid troubleshooting during rollout?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

1.9 Organizational Readiness Assessment

Max score: 6

Readiness Synthesis

  1. Have section-level findings been reviewed by the governance team?
  2. Have major risks and unknowns been clearly documented?
  3. Do current controls support safe and accountable pilot implementation?

Action Planning Before Adoption

  1. Have readiness gaps been converted into specific action items with owners?
  2. Are timelines defined for closing high-priority readiness gaps?
  3. Has leadership approved the next step based on readiness evidence?

Subtotal Ready: 0

Subtotal Not Ready: 0

Completion: 0%

Overall assessment